Then download and install LockDown Browser. Setup To ensure LockDown Browser and the webcam are set up properly, do the following: Start LockDown Browser, log into uab.instructure.com, and select this course. Locate and select the Help Center button on the LockDown Browser toolbar. Run the Webcam Check and, if necessary, resolve any issues. Sep 15, 2020 Below are instructions to download Respondus LockDown Browser: 1. Access the quiz that needs to have Respondus enabled. Select the Download Respondus Lockdown Browser link. This will take you to the Respondus Lockdown Browser download page. If you are using a Windows operating system, select Install Now.
- Read reviews, compare customer ratings, see screenshots, and learn more about LockDown Browser. Download LockDown Browser and enjoy it on your iPhone, iPad, and iPod touch.
- LockDown Browser integrates seamlessly with Blackboard, Brightspace, Canvas, Moodle, Sakai and Schoology. Over 1,500 institutions use LockDown Browser with their LMS, making it one of the leading third-party tools for learning systems.
- Respondus LockDown Browser is a custom browser which ensures a student's desktop can only access a Canvas Quiz. It is based on the same system components and settings that make up Internet Explorer (Windows) and Safari (Mac) browsers already installed on computers.
Notes
- Respondus Lockdown Browser does not work on Chromebooks
- You must have a webcam and a reliable, high-speed internet connection to use Respondus Monitor
- Most Respondus problems are due to one of the following:
- Firewall conflicts > turn off the firewall
- Anti-Virus software conflicts > turn off the anti-virus program
- Loss of internet connectivity > send teacher a message and try to reconnect and resume exam
- Other potential issues
- Give the browser a few seconds to fully load the exam before clicking 'Take the Quiz'. Clicking too soon has been reported as a potential cause of issues
- Browse to the quiz from the Assignments page, or the Modules page. Sometimes following links in notifications or in the 'To do' section of your Dashboard will fail to send all of the necessary parameters to the Canvas server.
Downloading Respondus LockDown Browser
Troubleshooting Respondus LockDown Browser
- Blank screen during exam
A blank screen indicates that the browser has lost connectivity with your institution's server, and the webpage cannot load into the browser.
In most cases, you should be able to leave your exam, shut down LockDown Browser, and restore your internet connection. We recommend restarting your computer and moving as close to the router as possible.
If a freeze has occurred, and you're unable to exit, please reference this article
For more information see - https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/579/25/blank-screen-during-exam
- LockDown Browser appears as malware or a virus
This is a potential problem when installing Respondus Lockdown Browser.
Security software or an 'anti-malware' program with very high settings might falsely detect LockDown Browsers as malware such as a virus, Trojan or parasite. The security program would block the download or corrupt the LockDown Browser installer.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/274/18/lockdown-browser-appears-as-malware-or-a-virus
- Error Message:'Update server is not supplying information, or the connection to update server is blocked.'
When the warning appears, 'Update server is not supplying information, or the connection to update server is blocked. Please try again later' this typically indicates that security settings or another application is blocking access to the Respondus servers that LockDown Browser uses at startup
https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/195/25/update-server-is-not-supplying-information-or-the-connection-to-update-server-is-blocked
- You must close SSInvitationAgent in a Mac
The 'SSInvitationAgent' is actually a component of other applications such as Apple Messages that also offers a screen sharing option, which is separate from the Mac->System Preferences->Sharing indicated in a warning when starting LockDown Browser 2.0 for Mac.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/576/25/you-must-close-ssinvitationagent-in-a-mac - Mac: Webcam Not Detected
If your webcam is not detected at some point during the pre-exam webcam check, and you see the below message, it is likely caused by 3rd party anti-virus software that is installed on your computer. It's also possible that you aren't seeing the below message, but rather are experience a freeze/hang on one of the steps. This, too, may be caused by anti-virus software.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/425/26/mac-webcam-not-detected - Webcam Blocked
If you see an image of camera with an arrow through it during your pre-exam webcam check, it is because of a privacy setting that is enabled in your camera's software utility.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/470/26/webcam-blocked - Error: Course (OK), Exam (UNKNOWN)
The above error indicates that the exam's LockDown Browser settings could not be detected. For Canvas users, this may be due to you not letting each page fully load before clicking on the 'Take Quiz' button.
https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/483/0/canvas---course-ok-exam-unknown
Respondus
LockDown Browser & Monitor
LockDown Browser is a customized browser that prevents students from printing, copying, browsing the web, or accessing other applications during an online assessment.
Monitor is a companion product for LockDown Browser that enables institutions to protect the integrity of non-proctored, online exams. Students use their own computer and a webcam to record assessment sessions, all without leaving Canvas. View resources below to assist you in implementing online proctoring in your class.
The LockDown Browser software has been installed in most FAU instructional and open labs. Students wishing to take an assessment requiring LockDown Browser from their own computer must first install the software (see installation links below).
Both the Windows and the Mac editions of the browser are based on Chromium, Google's open source framework. Students do NOT need Google's Chrome browser installed nor will this version affect a Chrome browser that's already installed.
Note: LockDown Browser should only be used for taking online exams and assessments. It should not be used to access other areas of Canvas.
Download Respondus LockDown Browser
Click on the logo of the operating system where LockDown Browser will be installed (or click here for more information on this product).
SELECT ONE: Please click on the logo of the Operating System where LockDown Browser will be installed.
User Guides:
Instructors
Student Guides
Ticket-Based Support
If you encounter an issue that cannot be resolved with the above resources, ticket-based help is available. Respondus staff members generally respond to tickets within 24 hours, excluding weekends and U.S. holidays.
StudyMate
StudyMate helps students 'master the basics' of course material through learning activities, self-assessments, and games. A dozen activities, such as flash cards, crosswords, and quizzes, engage students with course content in an individualized way.
Students access StudyMate activities using computers, smartphones, and tablets. StudyMate also integrates seamlessly with Canvas.
The StudyMate product line includes StudyMate Author and StudyMate Class. Both products are included with the FAU campus-wide license, enabling instructors to choose the approach and technology that best meets their objectives.
StudyMate Author
StudyMate Author is a Windows-based authoring tool that enables instructors to create learning activities that students access within online courses or anywhere on the Internet. Like Respondus, StudyMate Author will import items from Word files and publisher test banks, making it easy to create interesting, interactive activities from existing content.
To request your own copy of StudyMate Author please submit a request via the FAU Online Help Desk.
StudyMate Class
This is a web-based version that resides within the online course site in Canvas. Instructors and students can create items collaboratively; student participation can be monitored and graded.
Learn more about StudyMate; view videos, webinars, and guides by visiting https://www.respondus.com/products/studymate/ .
Respondus 4.0
Respondus 4.0 is a powerful tool for creating and managing exams that can be printed to paper or published directly to Canvas. Exams can be created offline using a familiar Windows environment. Whether you are a veteran of online testing or relatively new to it, Respondus 4.0 will save you hours on each project.
Authoring Features
- Distinct user environment for Canvas (see system requirements)
- Create exams and assessments offline using a Windows interface (not available on Mac)
- Supports up to 15 question types, including calculated and algorithmic formats
- Import questions from MS Word (including embedded images), rich-text, QTI, and tab/comma delimited formats
- Access to thousands of Respondus-compatible publisher test banks – FREE to instructors who adopt a participating textbook VIEW MORE
Respondus Lockdown Browser Student Download Canvas
Preview, Publish, and Printing Features
- Preview questions before publishing them to the LMS
- Publish exams and assessments directly to an online course (media files are automatically uploaded)
- A “batch publish” feature allows assessments and surveys to be published to multiple courses in a single step
- Determine point values and exam settings offline
- Print exams/surveys directly from Respondus or save files to MS Word or rich-text format
Download Lockdown Browser Respondus
View how-to videos, webinars, and get access to User Guides by visiting https://www.respondus.com/products/respondus/index.shtml.